Terms & Conditions
All prices include VAT at 25%. The VAT will be deducted for orders shipped outside Norway.
Prices within Norway and EU include any import duties and taxes. For countries outside EU and Norway, the customer is obliged to pay customs duties and other applicable taxes. Customs regulations vary from country to country – contact your local customs office for further information.
If you do not collect the package and costs are incurred as a result, you are liable for any additional costs associated with the return shipment.
Kaibosh reserves the right to change prices of the products. The prices of the products will, during the time of placing an order, be valid throughout the process. We do however take reservations for genuine errors.
We accept payment by Visa, Mastercard, Klarna & Vipps. The amount for your order will be reserved when the order is placed but will not be charged until your order is ready for shipment. We also accept Kaibosh gift cards.
You will receive an order confirmation by e-mail shortly after placing your order.
Your order will normally be dispatched within 10 working days from the time you place your order. Please allow 10 working days before contacting us about your order. When your order is dispatched, you will receive a shipping confirmation by e-mail. Your order will be delivered by DHL Express and you will receive tracking information.
The following shipping charges will be added to your order:
Flat rate anywhere in the world: 150 NOK
European orders will usually be delivered within 2-3 days from the day you received your shipping confirmation.
International orders will usually be delivered within 5-10 days from the day you received your shipping confirmation.
Orders are not shipped or delivered on weekends or holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quickly as possible. Some delays may occur during sales, very busy periods, public holidays and severe weather conditions. Please note we are unable to deliver to P.O. Box addresses.
If you change your mind about an item you must notify us within 14 days of receiving your purchase and return it to us within 14 days of having notified us. To return an order please contact email@example.com and await our return confirmation and shipping documents. When received, you can return your order by the following procedure:
Products must be returned in perfect condition with undamaged packaging and tags still attached.
Place the product in the original shipping box or equivalent and enclose the return documents.
Please note prescription lenses are not refundable as they are custom-made for your prescription.
Write RETURN and NO COMMERCIAL VALUE on the package to ensure a faster expedition and to ensure customs duties and other applicable taxes are not added. Do not include any invoice from Kaibosh in the return shipment. If requested by shipping company, put value to USD 10. If you don’t mark the shipment clearly with No Commercial Value/Return, we risk getting charged for import tax and custom. Any customs or VAT related costs due to the return package not being marked correctly, will be charged back to you.
The return and financial responsibility is yours until it reaches Kaibosh.
There is a 1 year warranty on products sold on the Kaibosh webstore. This warranty covers manufacturing faults only, not wear and tear from regular use. Please contact us at firstname.lastname@example.org if you have a warranty claim, including order number, photos of the claim area and a description of the claim.
Kaibosh does not guarantee that all items shown are in stock at the time of your order. In the event that an item is unavailable for whatever reason, Kaibosh will contact you by e-mail. Although we do our best to display correct images, correct colours, info and prices, errors may occur.
All your personal information is handled with strict confidence. Kaibosh.com will never give any of your personal information to 3rd parties. All information is encrypted for safety.
For the safety of your personal information, we use SLL encryption on all data to and from the site. When placing an order, you can immediately check the security validity by clicking the padlock icon that appears in the URL line of your browser when SSL is activated.
Cookies are used by kaibosh.com in order to improve your experience when browsing and using the website. The cookie identifies your computer and allows the site to remember your personal settings. Kaibosh.com may not operate properly when cookies are disabled in your web browser.
Parental/guardian consent is required for customers under the age of 18.