What is your data used for?
We will use your personal data to manage your purchase at any of our KAIBOSH stores, by processing your orders and send you notifications of delivery status or in the event of any problems with the delivery of your items.
We will use your personal data to manage your payments.
We will also use your data in order to handle complaints and warranty matters for products.
Your personal data is being used to identify you and and to confirm your address with external partners.
What types of personal data do we process?
We will process the following categories of personal data
* contact information such as name, address, e-mail address and telephone number
* payment information and payment history
* credit information
* order information
Who has access to your personal data?
Your personal data that is forwarded to third parties, is only used to provide you with the services mentioned above, companies to validate your address, communication agencies to send you order confirmation, warehouse and distribution suppliers in connection with the delivery of your order. Payment service providers for your payment. Credit reference agencies for identity and credit checks and debt collection agencies.
Please be aware that many of these recipient companies have an independent right or obligation to process your personal data.
What is the legal ground to process your personal data?
The processing of your personal data is necessary for KAIBOSH to fulfil the service of managing and delivering the order to you.
How long do we save your data?
We will keep your data as long as you are an active customer.
By providing your data, for example in connection with a purchase or booking of an eye test, you agree that we have the right to keep it in our customer register which will be used for processing orders, customer research, customer follow-up, future eye-test reminders and evaluation of relevant products and services. Your data may also be used for marketing purposes, for example, e-mails, sms etc.
For customers who take eye tests or buy prescription products we will also maintain personal data records in order to fulfill any obligations with regard to health and patient regulations and to provide you with any necessary follow up.